Crystal Quest provides water treatment products and services that are essential to the sustainability of municipal, military, and healthcare operations and continue to operate our facility to continue to service and support the need for water during this time.

Crystal Quest has carefully reviewed the local, state, and federal directives and guidance related to the COVID-19 pandemic. Our operations fall under the provision that “life-sustaining businesses may remain open, but they must follow, at a minimum, the social distancing practices and other mitigation measures defined by the Centers for Disease Control to protect workers and patrons.”

Crystal Quest employees understand that they should not be engaging in essential business operations if they are sick. Our employees have been informed and are abiding by requirements and directives in our area, including social distancing, hand-washing, and population density requirements at our office.

Additionally, the Crystal Quest facility remains a safe work environment through the 99.9% proven process of Ozone Decontamination operated daily to eliminate microbes in the air and surfaces of our warehouse and office..



Due to circumstances of the global Covid-19 pandemic, shipping rates granted by postal services have drastically increased and delivery on behalf of the postal service is subject to be delayed in high demand areas and areas experiencing natural disaster. Unfortunately, we are unable to offer free shipping for residential orders under $250 at this time. However, we will immediately revise shipping costs when the pandemic has declined.