Acid Neutralizing Whole House Water Filter

SKU CQE-WH-01243

$1,315.00 SKU CQE-WH-01243

Neutralizing acidic water for households.

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Configuration, Standalone
Structure, Fiberglass
Cubic Feet of Resin, 1.5

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Save 5% 2-7/8” x 20” Every 12 months $29.93per delivery
Save 5% 2-7/8” x 20” Every 12 months $29.93per delivery

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Acid Neutralizing Whole House Water Filter, standalone fiberglass, white tank with black control head and two slim white filter housings

What’s included?

Included & installation

Shipping

Free shipping on orders over $150

Residential addresses in the lower 48 US states. Excludes business addresses, commercial and industrial systems (which ship by freight), and filter media sold by the bag or cubic foot.

Order by 3:00 PM Eastern on a business day and most filters, cartridges and smaller items leave our facility that same day. Standard residential systems ship within 1 to 2 business days, and whole house, custom and specialty systems typically within 3. So far in 2026, 95% of our orders have shipped within one business day and 99% within five (based on an internal review of our order records).

Once shipped, standard delivery typically arrives in 3 days to the Southeast, Northeast and Southwest, and in 4 days to the Midwest and the West. Need it sooner? UPS 2nd Day Air and Next Day Air are available at checkout for eligible products. Systems that ship by freight can take longer and may need a delivery appointment.

Ships by freight truck. Liftgate, inside delivery or limited-access delivery are billed separately if needed.

30-day returns

Returns are accepted within 30 days of delivery when:

  • The item is new and unused, in its original packaging, with no damaged or missing parts.
  • You ask us for a Return Merchandise Authorization (RMA) number before you send it back.
  • You pay for return shipping. Shipping, handling and restocking fees apply.

Filter cartridges, membranes, reverse osmosis systems, custom or special orders and commercial products cannot be returned.

Guaranteed Performance

If this system does not perform, the guarantee applies when all of these are true:

  • Our team has recommended this system for your water.
  • It is installed as recommended and has been running for 1 to 3 months before the test.
  • An independent third-party lab test, at your expense, confirms the system is not removing the contaminants it was recommended for.
  • Crystal Quest has had a fair, good faith chance to fully assess, troubleshoot and repair the system if needed.
  • The system has not been abused, damaged or neglected.

If the results show a lack of performance, we review the report and the installation and recommend changes, made at your expense. If those attempts do not succeed, the order is eligible for return and refund under our refund policy, with shipping and handling deducted.

Lifetime support

Our team answers questions about products, orders, installation, troubleshooting and replacement parts.

Phone: 770-951-5600 or (800) 934-0051

Email: help@crystalquest.com. We reply within 24 to 36 hours.

Live chat during business hours

Hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern. We observe U.S. federal holidays.

Acid Neutralizing Whole House Water Filter

Description

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Neutralize Acid in Your Drinking Water 

Our Whole House Acid Neutralizing Water Filters contain naturally occurring, crushed and screened white marble, calcium carbonate media. It is used to neutralize acidic or low pH waters to a neutral, less corrosive effluent. The media slowly dissolves over time and will need to be refilled about every 2-3 years, depending on the amount of water you use, and the pH of your raw water entering the unit. When acid pH water (below 6.8) is passed through the filter, calcium carbonate neutralizer is slowly dissolved into the water, increasing the pH to a neutral level. An automatic backwashing cleans the bed and prevents compaction.

  • This system is designed solely for neutralizing acidic water. If you would like clear, filtered water & a balanced pH in addition to your acid-neutralizing system, configure your system with a SMART filter.
  • Media may increase hardness in the water after it is neutralized. If you would like softened and filtered, balanced pH water in addition to this system, configure your system with a Water Softener. 

    Pre-filtration

    Water flows through a 20” sediment cartridge that removes sediment, silt, sand, and dirt.

     

    Post-filtration

    Water flows through a 20" solid carbon cartridge for removing volatile organic carbon compounds (VOC's), & any remaining insecticides, pesticides and industrial solvents.

    Acid Neutralizing Water Filter

    Water flows through an Acid Neutralizing water filtration media/mineral tank with small amounts of our ERA® 6500 & 9500 added to help prevent bacteria growth.

    SMART Water Filter (optional)

    Water flows through our SMART Multimedia, which includes 2 types of coconut shell Granulated Activated Carbons (Standard & Catalytic GAC) infused with our Eagle Redox Alloys®  6500 & 9500, and ion exchange resin to reduce contaminants such as heavy metals, i.e. lead & mercury, chlorine, chloramine, & inorganic products such as herbicides, pesticides, petroleum/pharmaceutical by-products and Ceramic and Tourmaline balls to enhance the water and maintain a more alkaline pH. 

     

    Water Softener (optional)

    Water flows through an ion exchange resin and brine water conditioner.

     

    Media may increase hardness in the water which is why a water softener is recommended. Water is hard when it contains minerals like calcium and magnesium. You may see staining on your sinks, tubs, showers, and clothing. You may also notice less lather from your shampoos and soaps and even a feeling of film on your skin. All these are symptoms of the need for softened water. Hard water also causes a higher risk of limescale deposits in household water systems. The negative effect of limescale buildup is that pipes are blocked and the efficiency of hot boilers and tanks is reduced. This increases the cost of domestic water heating by about fifteen to twenty percent. Another negative effect of limescale is that it has damaging effects on household machinery, such as laundry machines. Water softening means expanding the lifespan of household machines, and the lifespan of pipelines. It also contributes to the improved working and longer lifespan of solar heating systems, air conditioning units and many other water-based applications.

    Additional Product Options

    • 12 GPM UV Water Sterilizer: Specifically designed to meet the demanding microorganism control concern. These microorganisms can range from bacteria and viruses to algae and protozoa. A major advantage of UV treatment is that it is capable of disinfecting water faster than chlorine without cumbersome retention tanks and harmful chemicals to your drinking water.
    • Leak Detector Valve: Used to detect a water leak within a water filter system and shuts down the water supply to prevent flooding.
    • Vacuum Breaker: Recommended to be installed inline ahead of water filter systems as a precaution against the rare occurrence of negative pressure (a vacuum) in the water line which can cause damage to the filter tanks and housings.
    • Metered Valve: The systems come standard with a timer valve which runs the backwashing schedule on a set number of days. (For example, every 7 days). The metered valve will run the backwashing based on a set number of gallons. (For example, 3,000 gallons).
    • Oxidation System: Utilizes ozone for efficient water oxidation, improving water quality.

    Important to Know

    Pinholes or rust may occur on stainless steel tanks in environments with high humidity, when salt is present or if condensation remains on tank without being routinely wiped down. If your system will be exposed to one of these factors or you are unable to perform the needed maintenance, we recommend a fiberglass tank.