They sent me the wrong item 3 times and then blamed me because they didn’t bother to clarify the unit I had. If I hadn’t already invested in 3 separate units for my businesses, I would definitely look elsewhere. I was very happy with the company until this transaction and very disappointed that they couldn’t accept responsibility for their numerous mistakes.
I'm pleased with the parts but there needs to be a better way to get the O rings. Before the new web site they were easy to get. I was told that under the new site all I had to do was put my needs in the remarks section when I ordered the filters. That doesn't always work and this last time there was no remarks section. I had to call and have them added to my filter order.